Client Testimonials

One Client At A Time

The Pet Gal Central Austin built our reputation one client at a time. We feel the best away to get to know us is to see what our clients say about us. We treat our clients just like a member of the family and it shows.

In the past, I was always anxious about going on vacation and leaving my dogs. I boarded them, but my dogs always came home out of sorts and it took a week to get them back to "normal." I thought my dogs would much rather stay in the comfort of their own home, so I decided to try a pet-sitter for our next vacation. I contacted several pet-sitting companies and found The Pet Gal's pricing to be very reasonable especially when compared to other companies. I decided to give them a try due to the reviews I read and based on my first communication with Susan.

Before they start pet-sitting, they assign you a Pet Gal who usually lives in your area. This person will be the one who primarily cares for your pets. Our Pet Gal, Beth, came over before we left for vacation to meet us and our dogs. She also was able to ask questions and after the meeting we felt very comfortable with Beth. We felt that she cared about our dogs and connected with them immediately. We have now used The Pet Gal several times (for long and short vacations) and every time has been awesome. I am no longer anxious about leaving my dogs because I know they will be well taken care of. Beth and another Pet Gal, Amy, have both cared for our dogs and they are amazing. We have them come twice a day, which is a good amount for our dogs.

I absolutely love getting the updates and photos from them on a daily basis. It puts my mind at ease and allows me to enjoy my vacation. Plus, it is nice because they pick up the mail and put away your trash can, too! I would not hesitate in recommending The Pet Gal. Absolutely wonderful!
Christina M.
Christina M.
I cant say enough good things about The Pet Gal, she probably took better care of our dogs, parrots, horses and chickens than we do! She really listened to my instructions, paid attention to detail and went above and beyond to meet everyones needs. We're grateful that shes taken us on as clients.
Stacy G.
Stacy G.
Terrific service, my dog loves The Pet Gal!! Susan is the perfect pet sitter for my Akita! Thanks Susan!
Zac W.
Zac W.
We have used Susan and the girls at The Pet Gal for 4 years and thank goodness we found them!

We have 3 dogs, two are high energy labs and need walks, love and a lot of TLC. I'm very picky about who takes care of my dogs and totally trust them in our house, which is a huge relief when we're out of town. Susan always sends me text messages and pictures which I love! We highly recommend them and have referred them to many family and friends. My dogs are my babies and I wouldn't leave them with anybody unless I was 100% sure they were getting the best care possible!
Liz B.
Liz B.
I can't say enough good things about these ladies. We use them all the time to help us out when life gets a little too crazy to walk the dogs or when we are both out of town. I knew they were great but Rayna even helped me look for one of my cats when he got out, which pretty well proves they actually care about my animals.My trainer told me about these gals and I also really appreciate that they maintain good training when they walk my dogs. The dogs adore this team and my cats do too. It is always hard to tell what the fish thinks.
Natalie L.
Natalie L.
What makes the Pet Gal so special? Impeccable credentials and great references are a good place to start but, they dont tell the whole story. Last March I moved to Round Rock only to get sick and find out that I needed to have surgery. Thank heavens I found The Pet Gal and gave her a call. She has been helping through this tough patch in ways that go beyond pet care. My dogs are so fickle; I think they love Susan more than me now. Even the cats come running to greet her when she arrives to walk to the dogs.
Elizabeth B.
Elizabeth B.