About The Pet Gal | The Pet Gal

OUR STORY

Founded in 2009, The Pet Gal, a family-run company, was launched to provide unequaled in-home pet care services.

We empathize with the uncertainty of leaving your pets, and as fellow pet parents, we provide the same level of care to your pet family members as our own. With over 5000 satisfied clients, we remain dedicated to providing top-quality pet care. You can trust us to take care of your pets.

Our pet sitters and dog walkers are highly qualified animal lovers who take their job seriously. Each sitter is vetted before hiring, certified in Pet CPR/First Aid, and are skilled canine and feline behavior professionals. Many started as clients who were so impressed with our stellar pet care that they wanted to join the team! We take pride in attracting the best sitters so we can provide care that lives up to our high standards.

Our scheduling team is truly exceptional and a big reason why our customer care is so highly rated. What sets them apart is their deep passion for pets and customer service, and as former pet sitters, their expertise in the needs of both sitters and clients is unmatched. We take pride in building such a strong team from within.

While we are a pet care company at heart, we do utilize technology to help us maintain our high standards. We rely on the industry-leading software Time To Pet for all communication, scheduling, and payments. We believe that communication is the key to helping pet parents feel comfortable while away from their pets.

The Pet Gal’s growth is truly remarkable, from starting with a single client to serving the Greater Austin Area, Colorado Springs, Kona, and Waikoloa. Our exceptional reputation for pet care and top-notch customer service has spread far and wide.

At our core, we are passionate about promoting the welfare and advocacy of animals. In the communities we serve, we proudly support local animal rights organizations like the Austin Humane Society, Austin Pet’s Alive, Central Texas SPCA, Service Dogs, Luv-A-Bull, Shadow Cats, The Humane Society of the Pikes Peak Region, Hawaii Island Humane Society, avoCats Hawaii, and others who share our dedication to making a difference in the lives of animals. Together, we continue to make strides toward a brighter future for all animals.

We absolutely adore pets, and our priority remains the same as day one – to give every pet the top-quality care they deserve. When you entrust The Pet Gal with your pet family, you can rest easy knowing they’ll be treated like one of our own.

WHAT WE BELIEVE

We believe in developing a trusting relationship with our clients and a unique bond with their pets. We believe in creating a worry-free experience for our clients when they’re apart from their pets. We believe a family-run business provides more caring, personalized pet care than mega-tech companies. We believe we are responsible for ensuring you feel confident leaving your pets and home in our care by backing each visit with a $2 million insurance policy.

WHO WE ARE

We are professional dog trainers, veterinary technicians, animal rescue volunteers, and pet lovers like you. Our pet sitters and dog walkers come from all walks of life, but all have one thing in common – an unbridled passion for animals. Our team undergoes a rigorous interview process, a thorough background check, and one-on-one orientation before taking their first visit alone.


Meet Our Team

Stephen J.
Stephen J.Pet Guy Colorado Springs
Hi, I’m Stephen, here to help take care of your pets. I like interacting with animals of all kinds and have experience ranging from aquaponic and smart horticultural systems to working as a paramedic. I hope to meet your pet soon! Pet CPR & First Aid Training
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    Jason F.
    Jason F.Pet Guy South Austin
    Hi! My name is Jason. I am a native Austinite, former small business owner, entertainer, meditator, ordained minister, and animal fanatic! As you might have guessed, I have many passions and interests, but nothing gives me greater pleasure and meaning than giving lots of love and care to animals in need and our clients’ beloved […]
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      Courtney L.
      Courtney L.Pet Gal Leander
      Hi. My name is Courtney. I am the proud mom to 3 two-legged boys, 2 dogs, a cockatiel, a bearded dragon, and a ball python. I have always had more than one animal at a time and usually more than one species. We are an animal-loving family. Before becoming a wife and mom, I was […]
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        Carla Cihlar
        Carla CihlarPet Gal Round Rock
        Hi, my name is Carla. I live in Round Rock with my husband and our two cats, Oliver and Snickers, and a rabbit, Kevin. They all keep me busy! Our previous cat, Boots of 16 years, was also special and dear to me. I have always had a love for animals. Growing up, I had […]
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          Kelly O.
          Kelly O.Pet Gal Round Rock
          Hi pet moms and dads! My name is Kelly Oliver. I am originally from Albany, New York, and have lived in Round Rock for the past 18 years. I recently retired after 27 years of being a Juvenile Probation Officer. Before that, I was in the Army working in the Intelligence field. I am a […]
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            Chelsea C.
            Chelsea C.Pet Gal Round Rock
            I’m Chelsea. A Texas Country girl just moved to Round Rock. I’m a full-time Pet Gal and Dog Mom to Jax, my 9-year-old terrier mix. I grew up helping my parents with our cats and dogs, horses, cows, chickens, and more. I love animals and have always cared about their welfare. I participated in FFA […]
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              Debbie M.
              Debbie M.Assistant Scheduling Manager
              If there were ever a time in my life when I didn’t have a pet, I don’t remember it! As a little girl, I had a dog and a goldfish. (Probably more than one, but I didn’t know the difference!) As I grew up, I added more dogs, parakeets, and cats. In recent years, I […]
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                Sue D.
                Sue D.Pet Gal Pflugerville
                I recently retired after a career with Humana as a Marketing Executive and moved to Pflugerville from Oceanside, California. I have been an animal lover and owner my entire life starting at one year old with my dachshund Fritzy and my cat Snowball. I grew up in Michigan in a small farm town and went […]
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                  Marie M.
                  Marie M.Pet Gal Kona
                  My husband and I have lived in Hawaii for 15 years now. I have always loved animals and grew up with quite an assortment of dogs, cats, bunnies, fish, birds, reptiles, and horses. Bird watching has become one of my hobbies and volunteering for AdvoCATS Hawaii, which helps control the feral cat population on the […]
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                    Tiphany M.
                    Tiphany M.Pet Gal Waikoloa
                    Aloha everyone! I’m excited to be a part of The Pet Gal team and be able to take care of your fur babies. The Big Island has felt like home since I first visited in 2005 and my husband and I finally made our dream of living here a reality about 5 years ago. I […]
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                      Jennifer I.
                      Jennifer I.Scheduling Manager
                      The Pet Gal’s first full-time employee, Jennifer, is a Wisconsin native, animal-loving, country girl at heart. Growing up on her family’s pig farm, she had every type of pet in her house from their family dog, Jake, to multiple hamsters, and even turtles! Jennifer remembers weekend trips to her aunt’s house where she would spend […]
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                        Lindsay K.
                        Lindsay K.Pet Gal Georgetown
                        Hello, my name is Lindsay, and I have lived in Georgetown most of my life. Being the daughter of a longtime Georgetown veterinarian, my exposure to pets and their care was plentiful, starting from a young child. This wonderful upbringing has led to my career choice in the veterinary industry as a licensed veterinary technician […]
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                          Stephanie V.
                          Stephanie V.Pet Gal Leander
                          Hi, my name is Stephanie. I am excited to be part of the Pet Gal team! I have lived in the Austin area for over 20 years now. My husband and I are parents to 3 wonderful adult children. Our family currently has dogs, cats, chickens, and a potbellied pig as pets. Our pets are […]
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                            Jeff B.
                            Jeff B.Pet Guy Austin
                            Hey Howdy Hi Y’all! I’m Jeff. Although I’ve lived in Austin for the majority of my life, I grew up in Nebraska; fortunate to have the opportunity to care for a wide variety of animals; dogs, cats, fish, hamsters, guinea pigs, parakeets, horses, chinchillas, and, most recently, bearded dragons. Time spent with animals is my […]
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                              Sarah P.
                              Sarah P.Pet Gal Pflugerville
                              Hi there! My name is Sarah, and I am most passionate about servicing pets and their parents. I grew up on a small ranch in Texas and moved to Austin for college. I recently adopted a pup named Ginger, giving me regular opportunities to practice patience and understanding. My pet training tactic is patience, positive […]
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                                Brian L.
                                Brian L.Pet Guy Georgetown
                                I grew up in the midwest and, shortly after high school, joined the military serving in the U.S. Army. I met my wife and fellow Pet Gal Wanda 30 years ago while attending a leadership course in Fort Hood, Texas, and realized our shared passion for rescuing troubled animals. After ten years of service, I […]
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                                  Susan S.
                                  Susan S.Pet Gal Hutto
                                  Howdy! My name is Susan and I am thrilled to be a Pet Gal. I grew up in the bayous of South Louisiana but have lived in the Austin area for 20 years. I graduated from Texas A&M University with a degree in Health Education and love learning and sharing ways to be physically, mentally […]
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                                    Allison R.
                                    Allison R.Pet Gal South Austin
                                    Pets have always been a huge part of my life. At 12 years old, I started working at my dad’s veterinarian clinic during the summers to discover my compassion for animals. I was born and raised in Sugar Land, TX, and after graduating from Texas A&M with a teaching degree, I moved to Austin in […]
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                                      Katie J.
                                      Katie J.Pet Gal Round Rock
                                      Hello! My name is Katie, and I live in Round Rock with my husband, two daughters, and two dogs. I am from Lubbock, TX, and graduated from Texas Tech University. We have lived in the Austin area for just under 2 years, but I love it already. I am a teacher full time, but I […]
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                                        Ginger A.
                                        Ginger A.Pet Gal Cedar Park
                                        I grew up in a small town in Oregon before moving to Mexico for ten years and finally landing here in the Austin area. I am a very busy mother of three wonderfully outgoing, energetic human children. I have always loved animals of all shapes and sizes. Growing up, I actively participated in 4-h, showing […]
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                                          Claudia C.
                                          Claudia C.Pet Gal Lakeway
                                          Hi, my name is Claudia, and I was born and raised in Lima, Peru. I had the privilege of living on a big property in Lima and being surrounded by many different animals, including dogs, cats, birds, llamas, and snakes. When I moved to Texas, I decided to continue my love for animals; however, it […]
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                                            Kai V.
                                            Kai V.Pet Sitter Pflugerville
                                            Hello, fellow animal lovers & pet parents! I’m Pet Sitter Kia. I spent most of my life in southeast Michigan before my spouse and I moved to Austin, Texas, in 2016! We found that we loved the area so much that we bought a house & settled in Pflugerville in 2017. We currently reside with […]
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                                              Sam C.
                                              Sam C.Pet Gal Kona
                                              Aloha! My name is Samantha, and I was born and raised on the Big Island, Hawaii! I grew up an only child surrounded by all my pets, from dogs and cats to chickens and pigs! To me, they were just like family! My love for animals only grew into adulthood, and now one of my […]
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                                                Anally C.
                                                Anally C.Pet Gal Pflugerville
                                                Hello, my name is Anally! I’m originally from Mexico but grew up in Texas. I grew up surrounded by dogs and have always adored animals. I think it’s incredible how much animals can connect and help us in our healing journey. They care for and love us, and we, in turn, should love and take […]
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                                                  Noreen B.
                                                  Noreen B.Pet Gal Waikoloa
                                                  Pet CPR & First Aid Training Cat Behavior Certification COVID-19 Vaccinated
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                                                    Ann O.
                                                    Ann O.Pet Gal Cedar Park
                                                    Hi, my name is Ann, and I’m looking forward to meeting your pet family! I’m a long-time Austin resident, having remained here in Central Texas after completing undergraduate and graduate school at The University of Texas. My full-time job as a clinical social worker supports my mission to provide service and care to others, and […]
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                                                      Karina R.
                                                      Karina R.Pet Gal South Austin
                                                      My name is Karina, I’m the proud fur momma of two little rescues, Blue (M/3.5yr/Poodle Mix) & Bernie (F/1.5yr/Chiweenie), and House Plant fanatic! Let’s leave it at that! Also very much into outdoor/water activities. I love all pets, and I strongly believe they deserve the best treatment because they rely on us, and in exchange, […]
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                                                        Sara G.
                                                        Sara G.Pet Gal South Austin
                                                        I was born in London, England but grew up in Montreal, Canada. It was there that I fell in love with horses. I spent every weekend at a training camp learning full care of horses and training to compete in dressage and hunter jumper competitions. After moving to Texas, I continued working with horses, but […]
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                                                          Jamie F.
                                                          Jamie F.Pet Gal North Austin
                                                          Hello, my fellow pet parents. My name is Jamie. I have adored animals for as long as I can remember. My parents had a cat and dog when I was very young, but my dad was never a big animal fan. As a small kid, I pestered them long enough that they finally gave in […]
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                                                            Renada S.
                                                            Renada S.Pet Gal North Austin
                                                            Hi, I’m Pet Gal Renada! I moved to the Austin area in 2016, but I’m a Midwesterner by heart! I’m proud to say that before moving to Austin, in 2015, I fought and won to have the BDL/BSL removed from the books in Juneau, Wisconsin! It was a joyous occasion for Shadow and me! I’ve […]
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                                                              Suzy E.
                                                              Suzy E.Pet Gal Round Rock
                                                              My name is Suzy Elledge. My love for pets sparked me to enter the wonderful world of pet sitting and dog walking. As a kid, I grew up with a household of furry friends – from lots of cats and dogs to have had bunnies at one time! I completely understand how much joy pets […]
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                                                                Laura C.
                                                                Laura C.Pet Gal Colorado Springs
                                                                Hi, I’m Laura; My first job was landscaping, then housekeeping interspersed with pet sitting and cat grooming. And yes, I mean completely wet and shampooed cats that are then rinsed and towel dried. I have taken care of horses, dogs, cats, goats, chickens, geese, and baby turkeys. I have grown up with cats, hamsters, lizards, […]
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                                                                  Chris H.
                                                                  Chris H.Pet Gal Colorado Springs
                                                                  Hi everybody! My name is Chris, and I am originally from Houston, Texas, but I got here to the Springs as fast as possible! While in Houston, we always had pets growing up, mainly cats and dogs. I volunteered at an animal shelter for years and really learned a lot about our furry friends. I […]
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                                                                    Kimi S.
                                                                    Kimi S.Pet Gal North Austin
                                                                    I have over 10 years of experience working with and caring for animals. I grew up on a homestead in west Texas with lots of different animals. I moved to Austin in 2017, where I currently have 2 dogs, 1 cat, and a very diverse garden. I started working with animals at a grooming shop […]
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                                                                      Steven S.
                                                                      Steven S.Pet Guy Cedar Park
                                                                      I’m Steven, and like all of you, I love animals. I’ve been a dog owner most of my life, even though we lost our terrific Miniature Schnauzer, Sgt. Pepper, a few years ago, my wife and I regularly dog sit and hosted dogs in our home for several friends and neighbors. Living in Cedar Park, […]
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                                                                        Shelbie C.
                                                                        Shelbie C.Pet Gal Austin
                                                                        Hi, I’m Shelbie! I grew up caring for farm animals, and I have years of experience handling cats and dogs. Spending time with animals and getting to know their personalities brings me joy! At home, I have two kitties who love to play and watch birds out the window. I look forward to meeting your […]
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                                                                          Wanda L.
                                                                          Wanda L.Wedding & Events Coordinator | Pet Gal Georgetown
                                                                          I was born and raised in Berwick, PA. I moved to Texas in the late ’80s because I was stationed at Fort Hood while in the Army. I have always had a passion for animals, which I learned while growing up on a farm. My husband and I started rescuing dogs about 30 years ago. […]
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                                                                            Beckie K.
                                                                            Beckie K.Pet Gal Cedar Park
                                                                            Hi, my name is Beckie, and I am excited to be a part of The Pet Gal team! Pet Gals, and Guys, have been taking care of my pups, Ginger, and Pinocchio, for the last two years. I am from Houston, Texas, and now reside in the Cedar Park area. I moved to Cedar Park […]
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                                                                              Clare S.
                                                                              Clare S.Wedding Pet Coordinator
                                                                              Dogs, Cats, Rabbits, Birds, and Bugs, you name it, I’ve cared for it. I have been a natural pet sitter most of my life and recently decided to make pet sitting my career. I worked in a veterinary hospital for the past 2 years to gain knowledge and experience working with all breeds and creeds. […]
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                                                                                Lesley M.
                                                                                Lesley M.Pet Gal Central Austin
                                                                                Hi there Austin Animal Lovers! My name is Lesley. I have lived in Austin for the last 12 years. I am a nurse by trade, and I love to care for animals as much as I love to care for people. One of my favorite things about Austin is how animal-friendly it is and how […]
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                                                                                  Shelly S.
                                                                                  Shelly S.Pet Gal Round Rock
                                                                                  Hello to all my Pet Moms and Pet Dads, my name is Shelly. I’m a proud owner of three dogs I have a 10 pound little Snorkie named Shadow, a Pugalier name Crumpet and an Eurasier named Nanook. All my dogs have been found and rescued. My dog Crumpet only had the ability to walk […]
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                                                                                    Tamara S.
                                                                                    Tamara S.Pet Gal Tamara Colorado Springs
                                                                                    Hi, I am Pet Gal Tamara. My husband and I moved to beautiful Colorado Springs almost 5 years ago. We have been married for 21 years and have 2 kids, Brenna, 20 years old, and Reece, 15 years old. I love skiing, hiking, swimming, cooking, animals, and most of all, dogs. I have been volunteering […]
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                                                                                      Tammie B.
                                                                                      Tammie B.Pet Gal Round Rock
                                                                                      My name is Tammie Brandon, and animal lover doesn’t begin to describe how much I adore animals of all kinds. I grew up in East Texas. Our family always had cats, dogs, rabbits, and even horses. My family and I moved to the Round Rock area in 2014 from Houston and fell in love. I […]
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                                                                                        Tara T.
                                                                                        Tara T.Pet Gal Waikoloa
                                                                                        Aloha everyone! I’m Tara! Pet Gal and Pet Gal client, Jersey girl, and dog Momma of five here in Waikoloa. Four of my children, fur babies, are rescues! I am blessed and so grateful to have the opportunity to do something I am passionate about. Rescuing and caring for animals has always been my second […]
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                                                                                          Pat D.
                                                                                          Pat D.Pet Gal North Austin
                                                                                          I began life in animal rescue when I was 7 and have cared for animals ever since. My experience includes having pets (a lot of cats, 2 dogs, a hamster, turtles, and fish), shelter management, 10+ years volunteering with special needs cats in a sanctuary environment, kitten fostering and socialization, walking dogs at a shelter, […]
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                                                                                            Lorraine G.
                                                                                            Lorraine G.Pet Gal Colorado Springs
                                                                                            Hey there! My name is Lorraine, and I’ve been with The Pet Gal since January 2018. I’m a Texas native, born in the small town of Laredo, Texas. I recently moved to Colorado Springs in late October for a change in pace, I’ve always been an outdoors kind of gal, and Colorado has such beautiful […]
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