The Pet Gal takes pride in working with each of our clients individually to customize our services the needs of both owners and pets. Here is a description of our process in welcoming and servicing new clients.
Step One: Initial Inquiry
During our first contact with you, we will:
- Find out about your individualized service needs
- Provide pricing
- Confirm availability
- You will need to set up your profile in our online scheduling software (Power Pet Sitter)
Step Two: Meet & Greet
Once you’ve decided The Pet Gal is the Pet care company for you, we will schedule a Meet & Greet at your convenience. At the Meet & Greet you will:
- Meet your assigned Dog Walker or Pet Sitter.
- Thoroughly review your pet care regimen with us
- Learn more about our online scheduling software and processes
- Receive your lock box
Step Three: Service Confirmation and Payment
Prior to the first day of our services, the following steps are needed:
- We will send you a confirmation of service, with all the details discussed
- You can log into our convenient online system and make your payment by credit
- Payment in full is required at time of service
Step Four: You’re Ready to Go!
That’s it! You are now a Pet Gal client and services can begin as early as the next day!
- Enjoy your trip
- Look for daily text or e-mail updates
- Return to happy pets and a clean home.